Welcome to the jl3 ph Privacy Policy. jl3 ph ("jl3 ph", "we", "us", "our") is committed to protecting the privacy and personal data of every Filipino player who registers, deposits, or interacts with the jl3 ph platform at jl3ph.best. This Privacy Policy forms part of your overall agreement with jl3 ph and should be read together with our Terms and Conditions.
This document explains what personal data jl3 ph collects about you, the purposes for which that data is processed, the legal bases we rely on, who we may share your data with, how long we retain it, and the rights you hold under the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its implementing rules and regulations.
By registering an account at jl3 ph, you confirm that you have read this Privacy Policy and that you consent to the collection and processing of your personal data as described below. If you do not agree with this Privacy Policy, please do not create a jl3 ph account.
For the purposes of the Philippine Data Privacy Act of 2012, jl3 ph is the personal information controller in respect of your personal data. This means jl3 ph determines the purposes and means of processing your personal information collected through the jl3ph.best platform.
jl3 ph has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act, handling data subject requests, and managing data breach responses. You can contact the jl3 ph DPO directly at any time:
- Email: support@jl3ph.best (mark your email: "Attention: Data Protection Officer")
- Platform: jl3ph.best
- Response time: jl3 ph will respond to all DPO enquiries within 15 business days in accordance with NPC requirements.
jl3 ph collects the minimum amount of personal data necessary to operate your account, comply with legal obligations, and provide the jl3 ph platform services. The categories of personal data we may collect about you include:
3.1 Identity and Contact Data
- Full legal name (as it appears on your Philippine government-issued ID)
- Date of birth
- Philippine mobile number
- Email address
- Home address (required for KYC verification)
- Government-issued identification number (e.g., PhilSys ID, SSS, UMID, passport, driver's licence)
3.2 Financial and Transaction Data
- GCash or Maya mobile wallet details (account name and number, not PIN or password)
- Bank account details for BDO, BPI, UnionBank, or other Philippine bank withdrawals
- Visa or Mastercard details (encrypted and tokenised — jl3 ph does not store raw card numbers)
- Deposit and withdrawal history on your jl3 ph account
- Balance information and transaction amounts in Philippine Peso (₱)
3.3 Platform Usage and Betting Data
- Sports bets placed, markets selected, odds accepted, and bet outcomes on jl3 ph
- Live casino sessions, game titles played, JILI slot game activity
- Session duration, frequency of logins, and time-of-day usage patterns
- Bonus offers viewed, claimed, and wagering progress
- Customer support conversations and complaint records
3.4 Technical and Device Data
- IP address at time of login and during active sessions
- Device type, operating system version, and browser type
- Mobile device identifiers (for mobile browser sessions)
- Geolocation data (country/city level, used to verify Philippine residency — jl3 ph does not track precise GPS coordinates)
- Cookie and session token data (see Section 11)
jl3 ph collects your personal data through the following channels:
- Account registration: You provide identity and contact data directly when you create your jl3 ph account at jl3ph.best.
- Identity verification (KYC): When jl3 ph requests document verification, you upload copies of your government-issued Philippine ID directly through the platform.
- Deposits and withdrawals: Financial data is collected when you initiate transactions via GCash, Maya, BDO, BPI, UnionBank, Coins.ph, or card payment.
- Platform activity: Betting activity, game session data, and bonus usage are automatically logged by the jl3 ph platform as you interact with it.
- Communications: When you contact jl3 ph support by email or live chat, your message content and contact details are recorded.
- Technical means: Cookies, session tokens, and server logs automatically collect technical and device data during your use of jl3ph.best.
- Third-party payment providers: When you transact via GCash, Maya, or a Philippine bank, jl3 ph receives confirmation data from those providers necessary to credit your account.
jl3 ph uses your personal data only for the purposes described below. We process your data for the following specific reasons:
| Purpose | Data Used |
|---|---|
| Creating and managing your jl3 ph account | Identity, contact, and login credential data |
| Processing deposits and withdrawals in ₱ | Financial data, payment method details |
| Verifying your age (21+) and Philippine residency | Identity documents, geolocation, date of birth |
| Settling sports bets, casino games, and JILI slots | Betting and game session data |
| Providing customer support | Identity, contact, and communication data |
| Detecting and preventing fraud and money laundering | Financial, transaction, technical, and device data |
| Regulatory compliance and reporting (Philippine gaming authority) | Identity, financial, and betting data |
| Responsible gaming monitoring | Betting patterns, session duration, deposit and loss data |
| Sending account notifications and transactional messages | Email address and mobile number |
| Improving the jl3 ph platform | Anonymised usage and technical data |
jl3 ph does not use your personal data for unsolicited third-party advertising, data profiling for sale to external parties, or any purpose not listed above.
Under the Philippine Data Privacy Act of 2012, jl3 ph relies on the following legal grounds to process your personal data:
- Contractual necessity: Processing required to fulfil the agreement you enter into when you register at jl3 ph — including account management, bet settlement, and payment processing.
- Legal obligation: Processing required to comply with Philippine gaming regulations, anti-money laundering law (AMLA), and the Data Privacy Act itself — including identity verification, age verification, and regulatory reporting.
- Legitimate interests: Processing that serves jl3 ph's legitimate business interests where those interests are not overridden by your rights — including fraud prevention, platform security, and service improvement using anonymised data.
- Consent: Where jl3 ph relies on your consent as a legal basis (for example, for optional marketing communications about jl3 ph promotions), this will be clearly stated and you may withdraw consent at any time without affecting your account.
jl3 ph shares your personal data only with parties who require it to deliver the jl3 ph service or who are legally entitled to receive it. We do not sell your data.
- Payment processors and e-wallet providers: GCash (Globe Fintech Innovations), Maya (Voyager Innovations), BDO, BPI, UnionBank, and other Philippine financial institutions receive the transaction data necessary to process your deposits and withdrawals.
- Gaming software suppliers: JILI Technology and live casino studio providers (such as Evolution, Pragmatic Live, SA Gaming) receive session tokens and game result data necessary to operate their games on the jl3 ph platform. They operate under strict data processing agreements.
- Identity verification services: Third-party KYC providers based in the Philippines who assist with document authentication and age verification. These providers process data only for the purpose of verifying your identity for jl3 ph.
- Philippine regulatory authorities: The Philippine Amusement and Gaming Corporation (PAGCOR) and other relevant Philippine government bodies may receive data from jl3 ph as required by law, including anti-money laundering reports mandated by the AMLC.
- Law enforcement: jl3 ph will disclose personal data to Philippine law enforcement or courts where required by a valid legal order, warrant, or subpoena.
- IT and cloud infrastructure providers: jl3 ph uses reputable cloud hosting and cybersecurity service providers operating under strict data processing agreements. All providers handling jl3 ph player data are contractually bound to process it only on our instructions.
jl3 ph retains personal data for as long as is necessary for the purposes described in this Privacy Policy and in compliance with applicable Philippine law. Specific retention periods are as follows:
- Account and identity data: Retained for the duration of your jl3 ph account relationship and for a minimum of five (5) years after account closure, as required by Philippine anti-money laundering regulations.
- Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with AMLA requirements.
- Betting and game history: Retained for three (3) years from the date of each activity record, unless a regulatory obligation requires a longer retention period.
- Customer support communications: Retained for two (2) years from the date of the communication, unless the communication relates to a dispute in which case it is retained until the dispute is fully resolved.
- Technical and cookie data: Session cookies are deleted when you close your browser. Persistent cookies and technical logs are retained for a maximum of twelve (12) months.
When retention periods expire, jl3 ph securely deletes or anonymises your personal data so that it can no longer be linked to you. Anonymised, aggregated data (from which no individual can be identified) may be retained indefinitely for platform analytics and improvement purposes.
Under the Philippine Data Privacy Act of 2012 and the implementing rules of the National Privacy Commission (NPC), you have the following rights in relation to your personal data held by jl3 ph. These are genuine legal rights — jl3 ph takes them seriously and will respond to all requests within the timeframes required by law.
jl3 ph implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our data security programme includes:
- SSL/TLS encryption: All data transmitted between your device and jl3ph.best is encrypted using TLS 1.2 or higher. The padlock icon in your browser confirms an encrypted connection is active.
- Data encryption at rest: Sensitive personal data stored on jl3 ph servers — including identity documents and financial data — is encrypted at rest using AES-256 encryption.
- Payment card tokenisation: jl3 ph does not store raw card numbers. Visa and Mastercard details are tokenised by our certified payment processor. jl3 ph stores only a non-reversible token.
- Access controls: Access to jl3 ph player data systems is restricted to authorised personnel only, on a strict need-to-know basis. Access is logged and monitored.
- Two-factor authentication: jl3 ph offers 2FA for player accounts. We strongly recommend all players enable 2FA in their jl3 ph account security settings.
- Regular security assessments: jl3 ph conducts periodic vulnerability assessments and penetration testing of the jl3ph.best platform infrastructure.
- Data breach response: In the event of a personal data breach that is likely to result in risk to your rights and freedoms, jl3 ph will notify the NPC and affected players in accordance with the timeframes mandated by the Data Privacy Act.
jl3 ph uses cookies and similar technologies on jl3ph.best to provide a functional, personalised, and secure user experience. A cookie is a small text file placed on your device when you visit a website. Here is how jl3 ph uses cookies:
- Strictly necessary cookies: Required for the jl3 ph platform to function — including your login session, bet confirmation, and payment flow. These cannot be disabled without breaking platform functionality.
- Performance cookies: Collect anonymised data about how players use jl3ph.best — which pages are visited most, how long sessions last, and where errors occur. This data is used to improve the platform.
- Functional cookies: Remember your preferences on jl3 ph — language settings, preferred sports, and saved payment methods — so you don't have to re-enter them each session.
- Security cookies: Help jl3 ph detect and prevent fraudulent logins, unusual account activity, and session hijacking attempts.
You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect your ability to use the jl3 ph platform. Most mobile and desktop browsers allow you to view, delete, and block cookies through the browser's privacy or settings menu.
jl3 ph does not knowingly collect personal data from any individual under the age of 21. The jl3 ph platform is strictly for adults who meet the minimum age requirement under Philippine gaming law. If jl3 ph discovers that personal data has been collected from a person under 21, that account will be immediately suspended, the data will be securely deleted, and any funds deposited will be returned to the originating payment method after verification.
If you are a parent or guardian and believe your child has registered or provided data to jl3 ph, please contact us immediately at support@jl3ph.best and we will investigate and act promptly.
jl3 ph may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. Where changes are material, jl3 ph will notify registered players via email or via a notification on jl3ph.best at least seven (7) days before the updated policy takes effect.
The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this Privacy Policy periodically. Your continued use of the jl3 ph platform after the effective date of any update constitutes your acceptance of the revised policy.
For any questions, concerns, or requests relating to this Privacy Policy or your personal data held by jl3 ph, please contact our Data Protection Officer:
- Email: support@jl3ph.best — Subject line: "Data Privacy Request"
- Response time: jl3 ph will acknowledge your request within 3 business days and respond fully within 15 business days, in line with NPC requirements.
If you believe jl3 ph has not handled your personal data in accordance with the Philippine Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the regulatory authority responsible for enforcing data privacy law in the Philippines. Information on how to file a complaint with the NPC is available on the NPC's official website.